Practical information
Frequently asked questions
Everything you need to know before setting off.
01How does the audio tour work?
After payment you receive a personal start link. Open it on your phone when you are ready to begin in Hollum. The map shows the route and your next stop, where you can play the story.
02Do I need to install an app or create an account?
No. The tour works directly in your phone browser. There is nothing to download and no account to create.
03When can I start?
Choose your own start time while your personal link is valid. There is no fixed departure and no guide to wait for.
04How long and how far is the route?
The Hollum route is approximately 6.5 kilometres, has 9 audio stops and takes around 90 minutes. Allow extra time if you want to explore along the way.
05What do I need?
Bring a charged smartphone with mobile data. Earphones or headphones make the stories easier to hear in the wind. Open your start link before you set off.
06Can we walk the tour together?
Yes. The route is suitable for couples and families. One phone can show the route; decide beforehand how you would like to share the audio.
07Why does the tour request my location?
Location helps show your position, route and next stop. Every story can also be played manually if you prefer not to allow location or GPS is temporarily inaccurate.
08What if location or audio does not work?
Check that location is allowed for your browser, media volume is on and silent mode is not blocking sound. Skipper Hidde can provide steps for your phone and browser.
09How long is my start link valid?
Personal access is normally valid for 48 hours. If your link is missing or expired, Skipper Hidde can help after securely verifying your order.
10How do I receive my start link?
After successful payment, the link appears immediately on screen and is sent to the email address used during checkout.